Terms and Conditions of Sale
Effective Date: June 18, 2025
These General Terms and Conditions of Sale govern the contractual relationship between the customer and LUXERY SERVICE LTD, located at Zum Uhlenbrauck 25, 44319 Dortmund, Germany, Company Number 16489223.
1. Scope of Application
These terms apply to all sales of goods made via our website or through direct order. By placing an order, the customer confirms having read, understood, and accepted these terms without reservation.
2. Products
The products offered for sale are described and presented as accurately as possible. However, minor differences in appearance may exist.
3. Pricing
All prices are in euros (EUR) and include applicable VAT. Delivery fees may be added and are clearly stated before order confirmation. We reserve the right to change prices at any time.
4. Orders
Orders are only considered final after full payment has been received. LUXERY SERVICE LTD reserves the right to cancel any order from a customer with whom there is a dispute.
5. Payment
Accepted payment methods include Visa, Mastercard, PayPal, and bank transfer. Payment is due in full at the time of order.
6. Delivery
Products are delivered within 2 to 3 business days in Germany and across Europe, unless otherwise stated. Shipping is handled by our trusted logistics partners.
7. Right of Withdrawal
In accordance with European law, you have the right to withdraw from your purchase within 14 days of delivery without justification. To exercise this right, you must notify us in writing and return the goods at your expense.
8. Returns and Refunds
Please refer to our Return & Refund Policy for complete information about return conditions and procedures.
9. Warranty
All products are covered by the legal warranty of conformity and hidden defects, in accordance with European consumer law.
10. Liability
LUXERY SERVICE LTD cannot be held responsible for delays or failures in performance due to force majeure or third-party actions (e.g., shipping delays).
11. Personal Data
Your personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR). For more information, see our Privacy Policy.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Germany. Any dispute shall be brought before the competent courts in Dortmund, Germany.
13. Contact
- Company: LUXERY SERVICE LTD
- Address: Zum Uhlenbrauck 25, 44319 Dortmund, Germany
- Company Number: 16489223
- Email: info@luxeryservice.eu
- Phone: (+49) 089 / 66 56 0020
- WhatsApp: +33 7 57 75 04 73