Shipping & Delivery

Effective Date: June 18, 2025

1. Delivery Areas

LUXERY SERVICE LTD delivers products throughout Germany and across Europe. Please contact us if you wish to inquire about delivery outside these areas.

2. Delivery Time

All orders are processed within 24 hours of confirmation (excluding weekends and public holidays).

Standard delivery times:

• Germany: 2 to 3 business days
• Other European countries: 3 to 5 business days

3. Shipping Costs

Shipping fees vary depending on the destination and will be displayed during the checkout process. Free shipping may be offered for qualifying orders.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your parcel.

5. Delivery Partners

We work with trusted carriers to ensure fast and reliable delivery (e.g., DHL, UPS, DPD).

6. Delivery Issues

If your package has not arrived within the expected time, please contact us immediately. We will investigate and provide a solution as quickly as possible.

7. Contact Us

For any shipping-related questions, please contact our support team:

• Email: info@luxeryservice.eu
• Phone: (+49) 089 / 66 56 0020
• WhatsApp: +33 7 57 75 04 73
• Address: Zum Uhlenbrauck 25, 44319 Dortmund, Germany