Terms and Conditions
Effective Date: June 18, 2025
1. Introduction
These Terms and Conditions govern the use of the website luxeryservice.eu and the purchase of products offered by LUXERY SERVICE LTD, registered under company number 16489223 with registered address at Zum Uhlenbrauck 25, 44319 Dortmund, Germany.
2. Products
All product descriptions and prices are subject to change at any time without prior notice. We strive to ensure accuracy, but cannot guarantee that all information is error-free.
3. Orders
By placing an order, you agree to purchase a product under these terms. Orders are subject to availability and acceptance by LUXERY SERVICE LTD.
4. Prices and Payment
All prices are displayed in EUR and include applicable taxes unless stated otherwise. Payment methods accepted include Visa, MasterCard, PayPal, and bank transfer.
5. Shipping and Delivery
Orders are usually processed within 24 hours and delivered within 2 to 3 business days in Germany and up to 5 business days across Europe. Delivery charges are shown at checkout.
6. Right of Withdrawal
Customers in the EU have the right to withdraw from the contract within 14 days of receiving the goods, without stating a reason. You must inform us in writing and return the product in its original condition.
7. Returns and Refunds
Returns are accepted within 30 days. To initiate a return, contact our support team. Refunds are processed within 5-10 business days after the item is received and inspected.
8. Warranty
All our products come with a 12-month warranty against manufacturing defects. The warranty does not cover misuse, accidents, or unauthorized modifications.
9. Intellectual Property
All content on our website including text, graphics, logos, and images is the property of LUXERY SERVICE LTD or its licensors and is protected by intellectual property laws.
10. Limitation of Liability
LUXERY SERVICE LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Privacy Policy
For information on how we collect, use, and protect your data, please refer to our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by the laws of Germany. Any disputes will be subject to the exclusive jurisdiction of the courts in Dortmund, Germany.
13. Contact
For any questions about these Terms and Conditions, please contact us:
- Email: info@luxeryservice.eu
- Phone: (+49) 089 / 66 56 0020
- WhatsApp: +33 7 57 75 04 73